Introduction to MediSwiz HMS

MediSwiz HMS is a comprehensive and integrated Hospital Management System developed by Swizcom to cater to the needs of poly clinics to multi-specialty Hospitals.

 MediSwiz HMS is designed to manage medical, administrative, financial, inventory aspects of a hospital and its services, and can be integrated with finger-print readers, bar code readers, scanners etc.

“Patient Care” is the main mantra of MediSwiz; The use of high end technology enables collaboration between the departments & fast and reliable flow of information resulting in reduced wait time for the patients.

“ROI” (Return On Investment) is what MediSwiz HMS can offer to its valuable customers; the operational efficiency will have a distinct competitive advantage and also the Integrated Insurance management makes the payment receipt process easier for the management.

Easy access to patient data & patient treatment history, suggestions in filling form, mouse less operation support are the key usability features of MediSwiz HMS.

Our hosted, managed platform enables our customers to quickly implement MediSwiz HMS with a flexibility of choice option. 

Architecture

Deployment model

Hybrid usage

MediSwiz HMS is designed to work in hybrid deployment mode. If a hospital premise has decent internet connectivity (10kbps and 70% availability), then system would be configured to work offline at hospital and sync up at regular intervals (once in 30 minutes) to the cloud installation. Financial data is consolidated at the cloud installation side and is made available over internet for the management. Medical records would be shared across all the branches of the same organization.

Online appointment requests are processed by the cloud installation and are pushed to the site specific installations. Site specific installation would cross check if the slot requested is not reserved via for phone enquiries or direct walk-ins, and accordingly the confirmation would be sent over SMS.

Product features

Modules

Appointment system

• Duty planner for configurable resource like physicians, equipments, Operating rooms.
• Record the appointment for the recourse like doctor.
• Can fix the schedule for individual resource or a group of resources
• SMS facility to communicate the approvals for online appointments.
• Options to Swap/ reschedule/ cancel the appointment.
• Capture appointments in walk in and waiting list
• Recurring appointment
• Different time slot for different doctor
• Multiple resource and facility scheduling
• Resource unavailability management

MPI- Master Patient Index

• Emergency, new born and patient registration
• Extensive Patient Search using MRD Number, Patient Name, Last Name, First Name, Address, Relative Name, Birth date between period, Patient type, Occupation, Mobile.
• Record demographic information
• Customized  Patient Identification
• Provision for Insurance/ Credit Customer maintenance 
• Capture emergency contact information
• Merge and De-merge MRN in case of duplication.
• Provision to modify existing records
• Registration and Card Issuing with Barcodes
• Alerting duplication of patient
• Print face sheet. 

Billing

• The bill value is calculated based on the account rule defined.
• Provision to handle promotional offers and packages to the individuals and corporate
• Employee benefit schemes
• Consultation
1.  Can handle the customized first and then follow up
2.  Automated encounter activation on consultation number.

• Deposit Management

1.   Provision to collect open deposit or conditional deposit
2.   Adjust the deposit amount based on the customization
3.   Provision to make partial/ full refund
4.  Authorization refund.

• Approval management

1. Alert generation for Pre-approval needed services
2. Can skip the alert and generate cash bill
3. Can capture the approval details
4. Based on the response can reprocess the bill

• Provision to give discount before and after bill generation


• Part payment and Credit Management
• Cash counter
• Single window cash with robust cash management facility
• Multiple pay modes will be allowed
• Refund pay mode also customizable
• Insurance billing and claim management
• Automatic integration with accounts.

IP Admission

• Room/ Bed creation
• Temporary bed creation
• Room Block and release
• Patient admission and Wristband generation
• Alert the deposit request if required
• Record advance payment
• Record referral details - doctor/ hospital
• Ward and bed allocation
• Doctor name updation
• Record attender check in and check out
• Current location of patient
• ICD 10 data migration
• Record dietary restriction
• Bed transfer
• Access Medical/ patient history
• Examination by the doctor
• Rx by doctor
• Investigation order and result entry
• Partial bill and Final bill

Medical records

• Token Management
• Separate options for nurse and doctor to capture medical information
• Customizable and detailed case sheet for the specialty
• Clinical decision support system
• Option to print pre approval forms (UCAF)
• Electronic medical record linking
• Cut down version for mobile devices suitable for usage during inpatient round

Laboratory & Radiology

• Order entry & Billing
• Register order and accession number generation
• Print the accession number as Barcode
• Specimen collection
• Specimen transfer
• Split and move
• HL-7 compliant PACS integration
• Follow up tracking of the status
• Templatized reports printing
• Verification process

Pharmacy Management

• Billing, Filling & Issuing
• Alternate medicine selection is possible with the maintenance of generic & its combination
•  Lot management             
• Medicine scheduling & printing schedule
• Stock deduction on bill save
• Alternate brand suggestions

EMR

• Verification process
• Receipt of Drugs/consumables
• Sales return & refunding

Nurse Management

• Nurse Resource requirements
• Staff roster and workforce management
• Bed transfer/ release information
• Shift report
• Nurse schedule and management
• Nurse Station
• Duties of roles definition.

Medical Equipment Maintenance

• Record Equipments
• Details of Manufacture
• Equipment Repair Request
• Order form
• Details of Insurance
• Details of Installation
• Planned and Unplanned maintenance: Planned Preventive Maintenance Schedule
• Warranty Information
• Record details of repair status and cost
• Issue to Department & Returns
• AMC Particulars- fresh , renewals, failures and action taken
• Spares price list
• Vendors and service provider list 

Canteen & Dietary Management

• Patient, employee and attender.
• Food chart preparation for a period

Diet Management

• Requesting and approval of Diet
• Diet processing by dietician

Material Management

• Centralized general store
• Usage based purchase order generation
• Transfer of materials to and from the sub stores with request tracking
• Authorization of stock updates
• Query for fast moving/ non moving / expired medicine
• Getting current stock level.

Finance

• Generation of various books of accounts
• Cash/bank transactions
• Receipts/payments, journal vouchers
• Generation of account specific reports
• Daily report & cash flow report
• Cost center management

Human Resource Management

• Employee Record
• Payroll Management
• Attendance and duty time tracking
• Pay Slip generation
• Salary certificates and PF statements
• Employee policies & procedures

CSSD

• Usage based purchase order generation
• Updating Stock and approval
• Request processing and issuing of items to departments
• Tracking of items within the hospital

Equipment Interfacing

• Lab Equipment interface is possible in Mediswiz and the interfacing will be done depending on the equipment chosen with support of host communication.

Network of Hospitals

• Seamless data transfer between the hospitals enabled through various differnet deployment modules.
• Choice of deployment model based on the network infrastructure availability.
• Consolidated financial reports from multiple units

MIS Report

• Numerous customizable reports
• Controlled access based on user roles
• Graphical representation of analytical data
• Enables Ad-hoc reporting facility
• Real-time access to large volumes of data in graphical interface

Dashboards

• Intuitive graphical representation of data.
• Gives Synchronized visualization for common data.
• Have the ability to quickly perform data exploration without heavy IT reliance.
• Consolidation report on a single screen
• Personalization.